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Home » Products » Enterprise » Features » Self Service
Self Service Delegated Administration
Ensim Unify Enterprise

Pre-built with 4 administrator levels (IT Manager, Junior IT, Human Resources and Employee), Ensim Unify - Enterprise Edition can be used right out of the box with no technical training.The Unify Communication and Collaboration Management Center allows all employees to self-manage based on their credentials.

For Employees

Universal password reset
Universal password reset With 40% of IT time spent on basic maintenance tasks such as password changes, Unify allows employees to easily set-up a password reminder and to update it at will. Additionally, the same username and password can be used for all applications managed by Unify, further simplifying password management issues.
 
Self-configuration of clients and devices
Self-configuration of clients and devices For each new employee or migration to an updated application, IT generally needs to go from desk to desk in order to configure a variety of clients, such as Outlook. Unify provides a user-friendly self-configuration tools allowing employees to easily set-up their own client, and get started right away. For increased productivity gains, their web-based Management Center contains a Quick-Start wizard that takes them through a complete set up of apps and devices.
 
Device management
Device management As employees become more mobile, the importance of data on-the-go cannot be overseen. In order to ensure maximum productivity gains as well as increased security, Unify Enterprise Edition comes bundled with comprehensive device management capabilities, allowing employees to easily self-configure their smartphone to the back-end messaging server. Administrators can keep track of devices and remotely kill or wipe a device that may have been lost or stolen in order to ensure the security of the data.
 
Distribution list management
Distribution list management Since managing distribution groups requires using native Exchange tools and hence system access, the responsibility for creating and managing distribution groups lies with the Exchange administrator. This is a manually intensive and error-prone tasks taking away a lot of skilled administrator time which otherwise could have been used for some strategic IT initiative.

With Unify, each employee can easily create and manage their own “smart distribution list” – defined based on a directory attribute or a logical combination of several attributes. Once the membership criterion is defined, Unify automatically keeps the list up-to-date by periodically adding users who meet the membership criterion.
 
Self-Service
Self-Service Each employee can be given access to their own portal, easily managing basic IT tasks and ensuring increased productivity gains within the organization.
 
For IT Managers
Granular role based delegated administration
Pre-built with 4 administrator levels (IT Manager, Junior IT, Human Resources and Employee, Ensim can be used efficiently immediately. New roles can be created by administrators to match your existing business processes.
Selective permissions to core functions
By allowing various groups with selected permissions, IT has the ability to securely and safely delegate the appropriate functions without fear of downtime due to user errors.
Device Management
Administrators can keep track of devices and remotely kill or wipe a device that may have been lost or stolen in order to ensure the security of the data.
 
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